How we work°

Our process. From design to completion.

Every New Primitive sauna follows the same considered route, from the first click to the moment you turn it on. No surprises, no scope creep, just a clear sequence and a payment schedule you can see from the start.

The path, at a glance

01°

Design Consultation

We design a sauna oriented to your space.

02°

Build Order

Configure your build and reserve your slot in the queue.

03°

Site Survey

We document your site and produce the take-off.

04°

Hand-Crafted Setup

Crafted by hand in our workshop, with site prep in parallel.

05°

Delivery

We install on-site, turn-key or assisted if your team handles install.

A closer look

Every step, considered.

Step 01°

Design Consultation

Sit down with our design team. We design a sauna oriented to your space, including how it sits on the site, where the light falls, and how you’ll move through it.

Step 02°

Build Order

Configure your build in the studio: model, dimensions, timber, glazing and heater, and place your reservation. The configurator walks you through every decision.

Step 03°

Site Survey & Take-off

We survey your site and produce the order take-off, the precise document that drives fabrication and guarantees a clean fit when we arrive.

Step 04°

Hand-Crafted Setup

Your sauna is crafted by hand in our workshop. Site preparation runs in parallel, so your foundation is ready the day we deliver.

Site prep in parallel

Step 05°

Delivery

We deliver and install on-site, turn-key or assisted if your team is handling install. Fire up the heater. Your New Primitive sauna is ready to enjoy that day.

Payment schedule

Three milestones. Nothing hidden.

You always know what is due and when. Payments track the build: a small deposit to reserve, the balance of the product as it is made, and the remainder with delivery and install.

Milestone 01

$450

Micro-deposit submitted at order to reserve your build slot.

At order · Step 02

Milestone 02

80%of product price

Due as your sauna enters the build in our workshop.

Before build · Step 04

Milestone 03

20%+ 100% install & delivery

Final balance due upon completion, with full install and delivery.

On completion · Step 05

Site preparation runs alongside the build, so your foundation is ready the day we deliver.

Start building. We’ll handle the path from order to on.

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